Group Ring
Never miss a sales or support call with Group Ring. This feature rings multiple users organized as a Ring Group so any member can pick up.
Setting up a Ring Group
You can easily create, add or delete users, and assign an extension number to a Ring Group. Assign a DID number if you want callers to quickly reach the group without going through the receptionist or the Auto-attendant.
What happens if the Ring Group is busy?
If a call comes in when every member of the Ring Group is busy, EVOX will play a “busy announcement.” If enabled, the call will be redirected to voicemail and the caller can leave a message or dial another extension. You can customize the busy announcement and configure when it is played based on the number of rings and maximum ring time.
Ring Group voicemail
You can designate a member to receive voice messages when you enable voicemail for a Ring Group.