營造業的最佳雲端通訊解決方案
Industry Solutions

Construction and Engineering

Construction companies save on project setup costs and easily manage their phone system online with EVOX. The mobile app lets employees conveniently search for and call colleagues, supervisors and project owners at any location via extension numbers.

Customer Success Story

Asia World Engineering & Construction Company (AWEC) breaks free from traditional processes and digitally transforms to stay competitive

Rooted in Taiwan, AWEC has its sights set on the global market. In addition to collaborating with internationally renowned companies and introducing advanced construction techniques, they have set new milestones in construction methods. In recent years, AWEC has established overseas branches, including Macau and AGI, a joint venture in Myanmar. While expanding international business opportunities, they are also bridging Taiwan's construction industry with the global market.

世久營造

Flexible and cost-effective

In the construction industry, starting new projects or transitioning between phases often involves managing landline numbers and PBX systems. EVOX CloudTalk’s cloud-based subscription service means easily adding or removing locations on the fly.

Project Stage

Challenges

Traditional PBX System

EVOX CloudTalk

Before Starting

Initial procurement and setup costs

High costs

Low costs

During Execution

Issues arising from dust and wind at the construction site

Reinstallation costs

備註 備註

After the project reaches a milestone and the temporary construction office is dismantled, it must be moved into the office space within the newly completed building. Consequently, a second telephone system installation fee is incurred.

Need frequent equipment checks

Yes

No

No

After Completion

Removal and retention of PBX equipment

Handling of phone numbers afterward

Requires staff to dismantle and evaluate whether to keep or sell

Once equipment is removed, the original contact number for the project site cannot be retained for future communication

Just cancel the subscription, no need to worry about equipment removal or retention

During the subscription period, the number can continue to be used without any service interruption

Traditional PBX

EVOX CloudTalk

Before a project starts

Point：Initial procurement and setup costs

High costs

Low costs

During Project Execution

Point：Issues arising from dust and wind at the construction site

Need frequent equipment checks

No

Point：Reinstallation costs

（After the project's phase completion, the temporary site office needs to be dismantled and relocated to the completed building's office, resulting in secondary telephone system setup costs.）

Yes

No

After Project Completion

Point：Removal and retention of PBX equipment

Requires staff to dismantle and evaluate whether to keep or sell

Just cancel the subscription, no need to worry about equipment removal or retention

Point：Handling of phone numbers afterward

Once equipment is removed, the original contact number for the project site cannot be retained for future communication

During the subscription period, the number can continue to be used without any service interruption

行動市話帶著走

Mobile landline on the go

Whether working on-site, in a reception center, at the office, or from home, you can make and receive company calls. With EVOX CloudTalk you can choose your own device including mobile phones, computers, and/or IP phones.

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With mobile extensions, you can keep your personal numbers private. Your incoming company calls ring on your mobile and your outgoing calls display your company number to clients.

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數位化線上管理平台

Easy online admin

With EVOX CloudTalk’s professional online management portal, you can log in from anywhere to set up company greetings, business hours, employee extensions and more. The intuitive interface is easy to use, so even non-IT personnel can adjust as needed, with changes taking effect instantly.

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方便連絡各專案與工地

Easily call projects and construction sites

EVOX CloudTalk extension numbers can be used not only by individual employees, but also for group or unit applications. Each project site can be assigned its own extension number, allowing internal staff to easily dial the project extension without needing to remember or search for the project’s landline number. External partners can also benefit by simply calling the headquarters and being transferred to the relevant project through the voice menu, significantly enhancing the customer experience.

準確記錄對話

Ensure clear communication and avoid disputes

Legal call recording accurately captures and preserves the details of all conversations, preventing misunderstandings and potential disputes. You can easily find and replay discussions to resolve conflicts and provide a solid foundation for future decision-making.

提高員工與客戶的滿意度

Cloud service integration

EVOX seamlessly integrates with cloud-based platforms like POS, ERP, CRM and Microsoft Teams, to boost operational efficiency and mobile productivity. Additionally, the EVOX Whoscall partnership offers a complete number identification solution to help businesses block spam calls and provide a recognized corporate number through caller ID.

Teams Integration Solution Whoscall Integration Solution

Our Products

EVOX Connect Omnichannel Cloud Contact Center

The ideal combination of cloud PBX and professional customer service features. Use EVOX Connect to easily establish an effective customer service system for your business. Seamlessly integrate EVOX Connect with your other cloud systems for a unified, complete customer service experience.

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EVOX CloudTalk Phone System

The perfect combination of cloud PBX and mobile extensions so your employees can enjoy the convenience and flexibility of mobile business while maintaining excellent call quality.

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