Subscription pricing
The flexibility to choose a plan now and upgrade as you grow
Customize your contact center
EVOX Connect products include the customer service center (Connect Call Center), contact database (Connect Knowledge), professional customer service center (Connect Pro) and other solutions. After subscribing to your plan of choice, you can use Connect Manager to manage the system.
* You need to apply for EVOX service before you can subscribe to the EVOX Connect service.
Find your perfect EVOX Connect service plan
Agent
Supervisor
Advanced ACD functions
Integration

Call Center Starter Package
Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.
up / month(untaxed)

1 Set

2 Agents

1 Supervisor


Options purchased

Connect Manager






The Best Solution for Enterprise Customer Service Center

Pro Call Center Starter Package
Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.
up / month(untaxed)

1 Set

2 Pro Agents



1 Pro Supervisor



Yes, all seats are available

Yes, all seats are available

Connect Manager

1000 contacts

Yes, only management seats are available

Complete customer service center analysis and reports

Yes

Exclusive Call Distribution

ECLIK can be purchased

Connect Knowledge Starter Package
Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.
up / month(untaxed)




Yes, 1 user

Options purchased

Connect Manager

1000 contacts






Pro Call Center Starter Package
Provides advanced features including additional routing functions, call blocking and third party integrations to enable enterprise level customer service.
up / month(untaxed)
- 1 Set ACD
- 2 Pro Agents
Pro Pro Agent can use all the functions of the Pro PC App, does not limit the device (you can use mobile devices or IP Phones to receive calls), and also enjoys the recording function.
-
1 Pro Supervisor
Pro Supervisor includes all Pro Agent functionality plus access to Pro Connect Manager and the supervisor monitoring panel on the Pro PC App.
-
1000 contacts
-
Advanced
Call Distribution
DID Selection
-
Contact EVOX for pricing on additional ACDs, DIDs, contact information, Pro Agents and/or Pro Supervisors.

Call Center Starter Package
Provides contact center switchboard features including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call distribution and queuing and more.
Learn moreup / month(untaxed)
- 1 set ACD
- 2 Agents
- 1 Supervisor
-
Additional Call recording
- Contact EVOX for pricing on additional ACDs, DIDs, Agents, and/or Supervisors

Connect Knowledge Starter Package
Provides a highly customizable contact database and upgraded access to the Pro PC App with advanced features.
Learn moreup / month(untaxed)
- 1000 contacts
- 1 Pro PC App user
-
Additional Call recording
- Contact EVOX for pricing on additional contact information and/or Pro PC App users.
Request a quote
Price varies depending upon the selected functions and scale. Contact us for professional configuration guidance and a personalized quote.
Contact UsEVOX Connect professional services
Personalized onboarding service includes training courses and hands-on functional operation training to accelerate adoption.