物流與運輸
Industry Solutions

Logistics and Transportation

With EVOX’s mobile extensions, drivers can use their mobile to call customers from the company number to enhance professionalism and increase the chance the call will be answered. Logistics can manage warehouses and branches across different cities effortlessly online and instantly identify incoming callers to improve customer service quality.

Customer Success Story

The Disruptor of the Logistics Industry: Ally Logistic Property Adopts a Cloud Telephone System

Ally Logistic Property leads the logistics revolution by breaking with past practices and introducing smart warehousing and logistics real estate concepts. Not only do they design warehouses to look like art galleries, but they also incorporate picking robots and automate management internally.

ALP

Collaborate across locations and devices

Smart transformation in logistics and transportation, matching communication devices to functions.

跨裝置無縫通訊
Communicate effectively

Communicate effectively

Drivers can use their mobile phone to call, and the customers’ caller-ID will display the company number. This increases professionalism and the likelihood the call will be answered. It also eliminates the need to write up expense reports for call charges incurred on their personal phone.

With the EVOX Whoscall business card feature, incoming calls display the caller’s company name and contact number.

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Innovate and add customer value

Innovate and add customer value

Instantly identify the caller’s identity and transaction history, providing a personalized customer experience from the very first moment. Calls can be recorded while agents simultaneously take notes, protecting both parties’ rights and significantly reducing misunderstandings caused by information gaps.

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The essential mobile office tool for logistics

The essential mobile office tool for logistics

Whether at the container terminal, warehouse, office, or on the road, you can effortlessly make and receive company calls using the mobile extension app. The contact directory enables quick contact searches and easy communication with team members in different locations.

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User-friendly multi-site management

User-friendly multi-site management

Easily establish and manage telephone systems for multiple warehouses and locations through the online admin. The no-code admin allows you to easily adjust greetings and extensions, and internal calls within the same group network are completely free.

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Integrate with cloud services with AI readiness

Integrate with cloud services with AI readiness

EVOX is data-driven and deeply integrates with cloud services like Microsoft Teams and Whoscall. This not only enhances operational efficiency and mobility, but also effectively consolidates key information for further AI applications and analysis.

Teams Integration Solutions Whoscall Integration Solutions

Our Products

EVOX Connect Omnichannel Cloud Contact Center

The ideal combination of cloud PBX and professional customer service features. Use EVOX Connect to easily establish an effective customer service system for your business. Seamlessly integrate EVOX Connect with your other cloud systems for a unified, complete customer service experience.

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EVOX CloudTalk Phone System

The perfect combination of cloud PBX and mobile extensions so your employees can enjoy the convenience and flexibility of mobile business while maintaining excellent call quality.

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