Enterprise

Seamlessly manage Phone and Social Chats to Create a Superior Customer Experience

Why Leading Enterprises Choose EVOX

Achieve net zero

Achieve net zero

EVOX helps enterprises strengthen their brand image and achieve corporate social responsibility through low-carbon transformation

EVOX operates on AWS, allowing switch power consumption to reach zero. Compared to traditional PBX or IP PBX systems, it can reduce carbon emissions by nearly 90%, effectively minimizing overall carbon footprint.

Expand flexibly and manage efficiently

免昂貴費用

No need to purchase expensive hardware or incur maintenance costs

分機無限

Unlimited extensions—extensions can be added on the fly for any location

線上管理後台

Manage effortlessly with the powerful and user-friendly online admin

Empowering high-efficiency operations through full integration and flexible mobility.

混合辦公行動力

Integrated communication with any changes effective instantly

Unified communication interface to provide superior support with quicker response times.

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Stay connected and efficient wherever you are.

Make and receive calls from mobile, desktop, or IP phone—anywhere, anytime, without missing a business opportunity.

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Make smarter decisions with data and boost your brand credibility.

Automated data insights for smarter decisions; show the company number on mobile calls to boost professionalism and safeguard staff privacy.

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Social CRM

Social CRM Contact Management & Database Integration – Clear Customer Insights at a Glance

  • Build a dedicated database with customizable contact fields, automatically integrate social media contacts, accurately match customer data and track relationships between organizations and contacts.

  • The Activity tab provides a comprehensive view of all customer interactions for improved efficiency.

  • A user-friendly interface and modular management facilitate data analysis and report generation, helping businesses leverage insights more effectively.

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整合各據點門市

Unify your brand with integrated branch stores

  • With regional numbers across Taiwan, your branches or stores in different locations can receive calls through the same automated attendant or live representatives.

  • Headquarters can simultaneously manage multiple branch accounts, handle billing uniformly and monitor extension settings and call statuses for each branch.

  • Branches can adjust their auto attendant and other settings to enhance operations and reduce the burden on the head office.

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數位整合

Cloud integration streamlines efficiency

Digitizing voice and moving to the cloud allows you to integrate with other cloud-based CRM, ERP, POS and social media platforms. EVOX partners include Salesforce, Vital CRM, Super 8 and Whoscall. Customer service teams can access essential customer information in their accustomed systems to significantly enhance the overall customer experience.

安全及穩固的服務

Safer and more robust services

  • EVOX is built on the world's most advanced AWS platform, providing exceptional cybersecurity measures and comprehensive protection through SBC (Session Border Controller).

  • The EVOX App employs OAuth 2.0 and two-factor authentication (2FA) to ensure user identity security. Additionally, it has received APP certification from the Industrial Development Bureau's Mobile Application Security Alliance.

  • EVOX has passed vulnerability assessments and penetration testing to verify the integrity and security of the system.

PBX can't keep up with your business needs, but you're facing challenges migrating to the cloud?

PBX 轉型痛點
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Deciding whether it's worth losing your investment by replacing existing equipment?

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Struggling to find a path to the cloud for your complex system?

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Difficulty addressing the varying needs of different departments?

Seamless upgrade with gradual cloud migration path

The perfect solution for integration traditional PBX with cloud services.

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Our Products

EVOX Connect Omnichannel Cloud Contact Center

The ideal combination of cloud PBX and professional customer service features. Use EVOX Connect to easily establish an effective customer service system for your business. Seamlessly integrate EVOX Connect with your other cloud systems for a unified, complete customer service experience.

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EVOX CloudTalk Phone System

The perfect combination of cloud PBX and mobile extensions so your employees can enjoy the convenience and flexibility of mobile business while maintaining excellent call quality.

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Digitally transform your business to stay competitive